Monday, October 5, 2015

unofficial Florida Sun Pass Expert!

After this morning's one hour phone call to activate a Florida Sun Pass, I can now say that I am a foreign resident, unofficial expert.

We had the cheapie sticker on the old Chevy Traverse.  I figured why let it go to waste, so I peeled it off the Chevy  Traverse and used packing tape to secure it to the smartazz Acura for the trip south.  I figured it wasn't the proper thang to do, but WTH, who is gonna know!?

 I figured we would buy a new portable version on the trip and toss the old mini once we activated the new transponder.  During a spousal unit rest stop, we.pulled over at the first Florida welcome center and picked up the new transponder

We broke up the trip down.into two days, stopping in Destin for overnight.  We still had not activated the new transponder.

We made it to Orlando just fine,  spending the next day at Disney, then planned to hit the road back north on Saturday for the Ole is vs FL football game in Gainesville.  The packing tape that  i used on the old mini transponder was coming apart in the wind.

Now time to activate the new one.  Easier said than done!    Tried to activate the new one using the spousal unit's laptop,  no go, not recognizing the transponder number.  Tried two smartazz phones, same problem.  Even tried an Apple, Orange and Pear and still no go!  Office not open until Monday.

This morning I make the call.  On hold for 20 mimutes, then finally an operater.  I explained my situation.  Lady looks it up, "transponder already active" she says.  Buy we haven't activated it!

Lady says, "well its active, and there are already charges on it from the Mid Bay Bridge at Destin." WTH???  Seems the radar picked up the new one, still in the wrapper!  "Sorry sir, you cannot add this active transponder to an existing accout."  Whoa!  I paid $20 for this thang!  "The only thing you can do is open a new account".  Okay.....

We go thru the process over the phone. "Sir, why do you have two cars with the same tag number?"  Answer:  we traded cars and swapped the old tag to the new car.  Personalized plate, you can do that in Mississippi!

"Sir, you messed this all up (said in Spanglish) but  i fix it for you!  I close the old account and deleted the Traverse.  I opened you a new account and added the Acura.  You need to pull the mini and throw it away.  I refund the balance on the old account to your wife."  "The mini sticker only goes on one car, you messed it up!"  Answer:  yes ma'm I did.  "You throw away the mini sticker right away!"  Me:  will do!  You are wonderful!  Thank you very much!

Lady then says "you let your wife do it from now on
  She no mess it up!"  YES MA'M!!!!

So, if you buy a Florida Sun Pass transponder, let your wife handle it, because you wikl just mess it up!
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